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    Invelos Forums->DVD Profiler: Plugins Page: 1... 41 42 43 44  Previous   Next
New plugin: Cinematic Collection Viewer Plugin (Awards/Episodes)
Author Message
DVD Profiler Unlimited RegistrantMike
Registered: March 13, 2007
United States Posts: 453
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I cant get the plugin to work at all and when I try and stop the plugin via tool/view plugin and uncheck it I get an error

any ideas? Ive used the plugin for years and never had an issue before v 4.0.0

when trying to run a database repair, dvdprofiler wont close properly and I get this error External Exception C000001D
THEN aCCESS VIOLATION AT ADDRESS 00000000. rEAD OF ADDRESS 00000000 and I have to control/alt/delete to stop dvdprofiler

Ive removed all plugins and ran database repair and loaded plugins one at a time and its for curtain its this plugin giving me problems.
 Last edited: by Mike
DVD Profiler Unlimited RegistrantStar ContributorTomGaines
Registered: March 13, 2007
Reputation: High Rating
Germany Posts: 1,992
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I have the same problem. Frankly, I do not know why that is. It does not break in my debugger. I assumed it is a problem in DVD Profiler and I had hoped, that it is only a problem on my PC.


DVD Profiler Unlimited RegistrantMike
Registered: March 13, 2007
United States Posts: 453
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Quoting TomGaines:
Quote:
I have the same problem. Frankly, I do not know why that is. It does not break in my debugger. I assumed it is a problem in DVD Profiler and I had hoped, that it is only a problem on my PC.


any type of fix for this? Are we the only two that have had the issue?
DVD Profiler Unlimited RegistrantMike
Registered: March 13, 2007
United States Posts: 453
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doesnt appear there is much traffic for this plugin anymore last post in January 2021 and the awards themselves havent been updated much either...bummer I like the plugin but as of late have been having nothing but trouble with it several different errors in a row.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,206
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- Make sure that all the dlls needed by the plugin are in the same folder with the plugin
- Make sure that the logged in user has access to that folder
- Try running the plugin with all other plugins uninstalled. If that works, then re-install the others. I recall some funny business with the settings XML in AppData\Local that was dependent on the order of plugins installation. In one case, my user of BulkEdit needed to erase the settings file and let Microsoft rebuild an uncorrupted one.

Good luck.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Unlimited RegistrantMike
Registered: March 13, 2007
United States Posts: 453
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Quoting mediadogg:
Quote:
- Make sure that all the dlls needed by the plugin are in the same folder with the plugin
- Make sure that the logged in user has access to that folder
- Try running the plugin with all other plugins uninstalled. If that works, then re-install the others. I recall some funny business with the settings XML in AppData\Local that was dependent on the order of plugins installation. In one case, my user of BulkEdit needed to erase the settings file and let Microsoft rebuild an uncorrupted one.

Good luck.


how were you able to use bulk edit to erase the file?
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,206
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No I must have confused you. My plugin sometimes was involved in the same error, not directly, but when it was installed with a specific other plugin - I forget which one. Also, one user of BulkEdit resolved a similar problem by erasing the Microsoft settings file. This is where Microsoft stores the settings that some plugins save, such a screen location and other parameters that it wants to preserve across sessions and even reboots.

Depending on the version of windows, the format and location of this file has changed over the years. Usually Microsoft takes care of it, but in the case of these plugins, in a rare case, one plugin causes Microsoft to overwrite the version that another plugin needs.

So the user has to MANUALLY ERASE the file, and then somehow Microsoft then gets back in sync. You will lose all the plugin settings.

It will be a file named "user.config" in the folder c:\users\(logged in user)\AppData\Local\Invelos Software

or possibly  c:\users\(logged in user)\AppData\Local\Invelos_Software

Close down DVD Profiler, save the file, then erase it. Clear the recycle bin, and for overkill you could reboot the PC, then try running Profiler again. Might get lucky.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantSidnei Novais
Abunai!!
Registered: July 12, 2009
Brazil Posts: 49
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Quoting mediadogg:
Quote:
So the user has to MANUALLY ERASE the file, and then somehow Microsoft then gets back in sync. You will lose all the plugin settings.

It will be a file named "user.config" in the folder c:\users\(logged in user)\AppData\Local\Invelos Software

or possibly  c:\users\(logged in user)\AppData\Local\Invelos_Software

Close down DVD Profiler, save the file, then erase it. Clear the recycle bin, and for overkill you could reboot the PC, then try running Profiler again. Might get lucky.



Well, it works here! Thanks a lot! CCV Plugin is finally running with my DVD Profiler again!
DVD Profiler Unlimited RegistrantMike
Registered: March 13, 2007
United States Posts: 453
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Quoting mediadogg:
Quote:
No I must have confused you. My plugin sometimes was involved in the same error, not directly, but when it was installed with a specific other plugin - I forget which one. Also, one user of BulkEdit resolved a similar problem by erasing the Microsoft settings file. This is where Microsoft stores the settings that some plugins save, such a screen location and other parameters that it wants to preserve across sessions and even reboots.

Depending on the version of windows, the format and location of this file has changed over the years. Usually Microsoft takes care of it, but in the case of these plugins, in a rare case, one plugin causes Microsoft to overwrite the version that another plugin needs.

So the user has to MANUALLY ERASE the file, and then somehow Microsoft then gets back in sync. You will lose all the plugin settings.

It will be a file named "user.config" in the folder c:\users\(logged in user)\AppData\Local\Invelos Software

or possibly  c:\users\(logged in user)\AppData\Local\Invelos_Software

Close down DVD Profiler, save the file, then erase it. Clear the recycle bin, and for overkill you could reboot the PC, then try running Profiler again. Might get lucky.

Wow me too that may have actually worked, thanks alot!
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,206
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Good stuff! Gave greenies for reporting your success.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantStar ContributorTomGaines
Registered: March 13, 2007
Reputation: High Rating
Germany Posts: 1,992
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Fangoria Chainsaw Awards 2011-2021 (Mike)


DVD Profiler Unlimited RegistrantMike
Registered: March 13, 2007
United States Posts: 453
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so that fix didnt work afterall, here are some examples of errors I get when closing dvdprofiler

Access Violationat address 00418406 in module 'dvdpro.exe'. Read of address 00000008

Access Violation at address 00000000. Read of address 00000000

Access violation at address 0000000E. Read of address 0000000E.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,206
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Oooh no! 

Same for all users? If not, there is still hope for Mike if we figure out how his environment is different.

Mike, if you are using BulkEdit,

(1) Uninstall it
(2) Uninstall awards. Make sure to use every copy of unins000 you find in the Profiler install folder. I'm not sure how Tom's uninstall process works. I learned a method from DJ Doena that removes all vestiges of the plugin from the profiler registry entries. Profiler is notorious for remembering each and every one of the multiple installs of a plugin.
(3) Delete the user.config again and Reboot PC
(4) Reinstall Awards
(5) Report results

If all else fails, we need to get Tom's GUID and we can construct an Innoscript that ensures that all previous installs of the plugin are removed. Of course, if he already does this, no need. Maybe Tom will comment here.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantMike
Registered: March 13, 2007
United States Posts: 453
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so I tried all that and with profiler still open when trying to install the plugin for awards it errors saying its already running so there seems to be some remnants  somewhere.
DVD Profiler Unlimited RegistrantStar Contributorgreyghost
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 1,362
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DVDProfiler should not be running while you install plugins.
DVD Profiler Unlimited RegistrantMike
Registered: March 13, 2007
United States Posts: 453
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also I have a 64bit machine shouldnt I be running a 64 bit for profiler?
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